Have a Question, or a Sweet Idea?
Use this form to ask about custom orders, pickup times, flavors, or larger events. Share as many details as you can, and we will get back to you within 24-48 hours. This is also a great place to share feedback, review, and product requests. We love hearing from our customers!
Prefer not to use the form?
You can always reach out to us directly.
Email: [email protected]
Phone : (480) 335-8683
FAQS
Here are some answers to common questions about contacting us, custom orders, and local pickup.
What is the best way to contact The Enchanted Whisk with questions or custom orders?
The easiest way to reach us is through our form in the "Custom Creations" section on the home page or contact us directly to discuss your specific requirements. You may also email us at [email protected] or call or text us at (480)335-8683 for quick questions about orders and pickup.
What information should I include when asking about a custom order?
For custom orders, please share your event date, type of event, number of servings, preferred products (cookies, cupcakes, pies, etc.), and any flavor ideas or themes. The more details you provide, the quicker we can confirm availability and pricing.
How do I schedule my local pickup after placing an order?
After you place an order, we’ll confirm a pickup date, time, and address via email or text. If you need a specific time window, please mention it when you order so we can do our best to accommodate your schedule.
Can I change or cancel my order after I’ve submitted it?
Changes or cancellations may be possible if you contact us as soon as possible, especially for orders scheduled several days out. Once baking has begun or ingredients have been purchased, changes may be limited. Reach out via email or text to discuss your situation.
Do you offer tastings for cakes or larger events?
For larger events in southern Indiana, like weddings or big celebrations, we may be able to offer small paid tastings of select flavors. Use the contact page to tell us about your event, and we’ll let you know what tasting options we can provide.
What are your typical response times for messages and emails?
We try to respond to messages and emails within 24–48 hours. During busy holiday seasons, it may take a bit longer, so please reach out early if you have a specific date or custom order in mind.
Do you have a storefront I can visit, or is it pickup only?
We do not have a traditional walk-in storefront. The Enchanted Whisk is a home-based cottage bakery, so all orders are placed in advance and fulfilled by local pickup at our southern Indiana location.
Facebook